We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Bag class ale in kiiv summer may 2 City
Perfect received in 10 days
Very nice. Will not last 10 years, but for the price it's a bargain.
Very beautiful and comfortable bag, I'm very happy! And fast shipping!
Article conforme, très joli sac !
Light material, not much quality.
Lovely style good price.
Excellent quality, simple and roomy. For adult women.
Beautiful and comfortable bag packed well received very quickly for gift thank you
The bag is quite decent. Ordered Gray, then asked to change to white. The store complied with my request. Thank you!
I expected a bigger bag
The color does not match. Too bad. I saw a black and white bag but in fact it is rather black Brown yellow. Otherwise for the price it makes its effect. Sending very fast is appreciable.
Received To The U.S. Within 1-Week and 2-Days!!! "I Have Never Received Anything From China In Such An Impressionable Amount Of Time!!! Ordered (10-06-19), Rec'd (10-15-19). Now About The Purse, It Is Even More Likable In Reality, The Cloth-Material Has The Colors Of Light-Beige, Light-Grey And Off-White. It Definitely Has All The Gold Feet At The Bottom(One Of My Pet-Peeves-Must-Haves)For My Handbags/Purses. My Only Issue Is The Faux-Leather-Material Is Being White? A Little Of A Contrast Against The Beige And Off-White-Colored Cloth-Material. That White-Faux-Leather-Material, Should Have Been Matched To The Beige Colors On The Purse! But The Purse Is Still Very Cute!!! Additionally, I Am Waiting For Some Pearl Studs To Line Them Up And Down The Front-Sides Of This Purse, That Will Take This Purse Up A Notch Of Quality-Enhancing, I Think! P.S. It Did Have A Crease From Being Folded For shipping. My Remedy Was To Stuff Purse With Bath Towels And Allow To Sit For Some Time. Thanks
It's very nice, very well done, good endings.
Thanks it's beautiful
Hernosa wallet of high quality
Cute bag, but very light material.