We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
31.10.2019 was made order. The parcel is lost on the way. I did not come to the Post Office, unfortunately. The dispute is closed, the funds will be returned. The producer was always in touch, several times extended the protection. For this I put 4☆. It's a pity that it happened.
Big but not heavy
Very large, straight massive, but interesting look
Quality is good but delivery was very long, I waited more than 2 months.
All as in the picture
High quality, very nice i like it
These are the size I expected.
Cool. Come quickly. Tracked
Super Top !
Waited for them almost 2 months before St. Petersburg, the description correspond, everything is as in the photo.
Afigennye!!!!!! probably iron inside, covered with matte very pleasant to the touch material! Very and very satisfied!!!!!
Ok. The shipping took longer than expected. One of the earrings had a black scratch on it. Overall its good for the money.
Earrings super. It was difficult to understand the size, but they are excellent, large. Good clasp
Earrings super! Delivery to astrakhan more than a month
bigger than I thought and weight a little, good material
They are beautiful, just as they look in the picture
They're doing great.
In mo region delivery took exactly a month. But the store almost a week sent the order. The parcel went through latvia and was not tracked. Packed everything was fine, even the styrofoam is padded so as not to bend the carnations. the earrings are absolutely the same as in the seller's photo. In my opinion, not heavy. Plastic tactile very pleasant, velvety. Length about 6 cm. I'm happy. Thank You very much
Ordered the 14.07.2019, delivered at 29.08.2019. The Delivery Time was unfortunately very long, but the Earrings are very well made and beautiful-therefore recommended.
Funny earrings. Bright. Thank you. Come quickly.