We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Like the watch! Very comfortable, with all functions. Comes With a film already on watch and other reserves in box. 33 days to arrival at destination. Recommend
Satisfied with the product, if it was what i expected
Very good product, at first it cost me to sync it with the cell phone but then it worked and it's super good. Later i will leave comments about the operation and everything
Very good watch. Super comfortable and the bracelet you bring is quite nice. In the sun you can see the time well. The battery lasts about two days or more which is good. The only mole i 'd say is that to charge it is a bit annoying because if you don't get a good look at the connection which is magnetic because it won't charge. I bought him several good-looking pulses and he took good care of me, he always answered and i like his attention.
incredibly fast delivery
Came very well packed, like the smartwatch.
Excellent product arrived in very good condition.
the watch is very nice but the in/off button doesn't work properly after 2 days only
Satisfied overall, good build quality. Item exactly as described and even the shipping time was longer than expected (more than 60days) the deal was worth it.
I am very satisfied with the watch, it allows to have all the data as described by the store, very fast delivery. Good quality. Good salesman.
great dealler, very fast delivery. good quality.
I took it for a gift, very satisfied. In germany it came in 10 days from the day of the order.
Very good product not inclued pleasant