We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent Bo for earrings feathers
Handbag in fact is very high quality! No smell. The uniform did not lose. Thanks to the store. I'm very happy!
Very nice and well finished. It came fast. Lined inside and with several departments. The only thing that the striped tape is short enough to wear it hanging, it measures 64cms in total; good thing he's wearing another longer fur tape if it wouldn't be a handbag.
Corresponds to the description, very beautiful, would be a little more, it would be generally chic
Very cool bag
Very goo quality, but small.
The second time I buy this bag-this time for a gift, as always-excellent quality, delivery 18 days, I recommend
Lovely bag, excellent quality, very satisfied)
Very small but high quality made and neat
For a month in Ulyanovsk
I arrive early, in good condition and equal to the image offered.
Smaller than expected
Very good bag)) and the delivery took only 11 days to Ukraine!!! Mega fast!
Cool bag, poor quality fabric handle
The bag is small. Expected that there will be more
Very cool handbag
Bag as in the picture! only came with a stain, I'll try to wash))) and so, I highly recommend this product to buy!
The bag came together with a hat from another order (combined in one, very convenient). It is certainly very cool, in quality, color, model. There are no complaints. A couple of newness that I myself did not notice: it is small! Times 1,5 less than I expected (TC did not look at the dimensions) and it has no normal internal pockets-for documents and so on. With a zipper to be. This can be corrected in the studio. And so, bag fire!