We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A handbag came in for 20 days. Very cute. Made qualitatively. Do not distinguish from leather. Quality fittings. The location of the pockets is convenient. I recommend the product.
The bag is cool, looks expensive, the quality is excellent, the color is Burgundy, as in the store's photo, the delivery is 2 weeks, the second bag is in this store, I recommend the product and the seller, thank you very much to the seller!!!
very good quality. thank you
Fast and high quality)
The bag is very beautiful! the store immediately sent the goods, the delivery is super fast. I recommend the seller, I will order more in a different color.
Just a bomb, it was a month, the store is in touch, I recommend the girls
Liked, Long went!
The bag is beautiful, arrived in perfect condition and well packed, just thought the size would be a little higher, is smaller than I expected
Excellent handbag, as in the description. came quickly. thanks to the store for the gift!
I love it. The shipping was really fast.
Handbag is very cute, just super, I'll order it, later I'll throw a photo
Not for the first time I order a bag from this store. It is tactile, polite and good quality products! The bag is good, the accessories are done on conscience. And fast delivery with track tracking from start to end of transportation.
Seller 5 Stars!!! bag class!! later I will add a photo. I recommend to buy!
very beautiful bag
Girls, I recommend this chic handbag to everyone, in our city it costs twice as much, and the quality is very very good, you can see that the factory. Thank you store!!!!
The bag is just super!!! very high quality everything is sewn, there is no smell, the chains are not yellow, beautiful. inside the bag is velvet, three pockets. the outer pocket on the button. thank you very much to the store.
Very happy. He arrived faster than offered in less than a month. Very well packed, nice bag. Thanks for the little present. The
Under quarantine conditions, a man rushed, sent an order that came through Hong Kong in ten days-girls! It deserves respect. Buy from this store! Highly recommend The bag is well packed, with pollen, has pockets outside and inside, the accessories are beautiful, keeps the shape, cool velvet lining, fully consistent with the declared Bag-fire, seller-hero!
The bag is super, stylish, very similar to leather (but the store does not claim that it is leather). Beautiful, but not roomy. That's what I expected. Very satisfied. By the way, excellent, was packed, both the bag as a whole, and all the accessories. Dostaka long, two months to Kharkov.
Wonderful Bag of high quality. I'm delighted. very conscientious store. Thank you very much for the good work. The product is super recommend.
The bag pretty And the leather also is nice thanks store it came very fast
Gorgeous handbag! Exceeded my expectations! Very compact, but not small. Looks very dignified. The quality of performance is excellent. The color is very noble.