We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is super, did not even expect. thanks to the store
I was satisfied with my purse, I soon came and I yakishta yak in the inventory)
Very good and beautiful! Am Satisfied "Thank You!
Very fast shipping. 2,5 weeks in MOS region
The bag is very small, the purse does not climb, I expected that there will be more
not quite as picture.it iscnot soft it seams used,vintage
Nice magnitique and I recommend it.
Bag cool really liked... Worthy... The chain of weighty is not cheap only came to the wrong address.
Very beautiful and looks expensive
Bag of excellent quality, came to Moscow for two weeks, a huge chain as light as plastic, but in reality it is metal))) miracles! All seams are glued very qualitatively. Happy with the purchase. This is leatherette, not leather, but for such material the price is appropriate.
It was up to the mark , I loved it
Wwwooowww one of the best deals in Ali. Very hight quality. Very stylish. And very quickly delivery. I buy it 11.11.-26.11 they bring it directly ot home. Totoly love it. Thanks a lot a very good store. Much more than I aspects.
beautiful well made bag
Bag is awesome! It's well made and feels very nice. The stitching is well done and the chain feels nice and heavy.
Totally satisfied and I'm under the spell wow it's so beautiful
배송 엄청빠름 7일걸림
Best ever item ❤️
Color-light sand Bag
Excellent bag, I'm happy. Fast shipping.
Handbag is super. as in the picture. The product was almost a month.
Quality very good
Everything came but the color is not the same I ordered Gray and came beige, and so all the norms, the quality even surprised, in a good sense