We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent casual bag made of soft leather. Fast delivery, quality packing. Thank you very much!
Came very fast quality good thanks to the store
The bag came quickly, did not find flaws, the smell is terrible, by the evening it disappeared. Order, sister like.
Well, now, and having received this purse for the second time, I was very pleased. Now I ordered for my sister, very beautiful dark green color! I recommend both store and product. The bag came to the Kemerovo region in less than 2 weeks
All as in the description, the goods came quickly
The size is smaller than thought. Quality is low. Children will give play
On their money is quite worthy. The truth in the photo seemed more in size
The bag is roomy, came quickly. Color blue blue. Lighter than in the picture.
Beautiful wallet. I arrive in estimated time, it's my second wallet. Grace.
Quality is not bad but it's not leather
IS very beautiful this bag better expectations X the price you paid
Beautiful, and very soft... But I thought that it would be more ..
Delivery to Latvia 11 days. I liked the bag, the color is the same as in the photo. This store takes a second time and again is happy.
Received on time, quality is satisfied
True a little color does not match, and so I advise, the order came quickly
I thought it would be more, soft, the lining rubs like paper, the quality is quite normal, but not for 900R
Cool bag for its price category, came a little wrinkled, i think that it will straighten
Fast delivery, bag chic, i took it right away
In fact, the bag is smaller than it seems in the photo, made normally. There is a slight smell, will hang-i'll see what will happen with the form
The bag is accurate as in the store's photo. On the first day, the handles began to burst. The smell is quite strong. The lining of the bag is rustling. Price-quality.
The color is gray-beige, inside the department closes on the lock, and the bag itself is not, to me the norms. Not very keeps the form only, but i also do not bother.
To moscow for 16 days with finishing. Purchase for 914 ₽. bag of excellent quality! There are no problems! Delighted! Thanks to the store team!
All for najwyzszym level. Fast shipping 14 days. This second handbag, quality good. Recommend