We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love it and thanks for the gift.
Handbag reviews photo... Such a nasichenyst malyunka. I recommend the store. The little buv at the rubber bands wiggle to hair.
Beautiful straw bags, very high quality and exactly as shown. Fast shipping too. Very many thanks...
Very cute bag. Thank you.
Beautiful. But I thought it was less synthetic! Anyway it looks the same as what the photo shows, and it came much earlier than indicated in follow-up. I recommend it
The bag is beautiful, but deformed during transportation. The store put the air-pumped package inside, but it unfortunately does not match the shape of the bag. There was something else to add to match with the round shape.
Thank you store! Very good handbag! In the photo it is a little more, but for the summer the most that... the quality is good, the color is as in the picture. I recommend!
Thank you to the store, very promptly sent the goods, to St. Petersburg from the date of order to receive 20 days, I order the 2nd for my girlfriend, very compact, with a zipper, I advise
The bag corresponds to the description. Stitched qualitatively. I liked it. Put a present-a rubber for hair. Nice. I recommend.
Good item. but not lengthy
It is chic, compact, cute and more rubber for hair as a gift. thanks to the store! I recommend
Very nice bag. Thanks to the store
I love it.
Quickly realized, excellent product
Excellent handbag, everything corresponds to the description and photo, you can carry in your hands and on your shoulder is placed phone, cosmetics, purse, etc. Glad to buy, I recommend the store, immediately sent to St. Petersburg for a week delivered
well as in the picture
The quality is excellent. Inside was an elastic band for hair and a flavored bag :) trifle, but nice!
The zero packaging
Well the same as in the image
Product consistent with the photo but a little smaller than this one
I thought it is bigger, but this bag so beautiful!