We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is very beautiful! I'm very happy! Thank you store! I recommend! I wish all health and optimism!
Congratulations for being so kind and helpful to resolve any issue.
Beautiful bracelet, it's real silver.
Everything is fine!
Size 17 slightly sits cramped, it was possible to take more
I'm so satisfied by the product! Fast shipment and great store! I recommend it! :D
Excellent really is very nice
Board for the purchase, very good product
I thought I 'd stay giant because I have a very thin doll, however the smallest measure fits me exactly!
Thank you very much to the store, the bracelet has already received. very fast delivery. 2 weeks to Ukraine. beautiful, as will be worn let's see, later I will add a review. there is a sample
A good bracelet for 900R
the item is great, just as i expected and really beautiful, i am very unsatisfied though with the shipping, i payed for a 2 week shipping and got it only after 3 month!!
after 4 days the color want down
Very pretty. Looks like it's silver, in time it will be known but I trust the good reviews and the store. Thank you very much
Very pretty, such as, with silver stamp
Exactly what you see in the photo
Very fine and beautiful
Correct sale all went well!
The bracelet is excellent, the minus is that the sample is not specified, but there is an excellent engraving, made neatly, not to distinguish from the original. At the Post Office delayed, for a whole month, I was called from the post office on the last day and told to pick up the parcel otherwise the Post Office will send it back. So I could not.
Delivery spvidka. 2.5 quiet to London. Similar to ciblo. Tonsha for the original and Sharik the lesser trophies. Ale, don't call on CE, watch the Garno. She took 19 rosemir, the girth of the nearest zap 'yastya 16.5 cm. Rosemir yakraz super. Commodity відслідстежувався.
Excellent product. Thank you.
Conform to the description, good quality