We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is excellent. The goods came in good condition, nothing crumpled. The store put as a gift a heavy cool keychain, probably coronovirus to drive away, thank you. Seller success and prosperity.
The bag ordered on February 27, 2020, and on March 11 already received (less than 2 weeks before UFA). Packed very well: in the fabric bag, then in the bag, inside the bag air pads, so that the bag is not deformed). The bag itself is small, but roomy. The store recommend, responsibly approached the package.
Product יפיפה and high-quality
very satisfied. this is my 2nd order
Beautiful piece of work. Looks 101% as described.I absolutely love the bag. Thank you. I highly recommend this shop.
The product corresponds to the description.
Good product and arrive right on time
Thank you very much
elegant bag. highly recommend; wish it was a little bigger
The bag is good.
The order was 2 months old. All as in the description. It is a pity that there was no bag in gray. Purchase in general is happy.
The bag is very cool! Executed qualitatively. I am very satisfied. Thank you
excellent bag, very well packaged
Handbag really liked his wife
The bag is excellent, matches
Good handbag, beautiful. Packed was good. Delivery is fast.
Today is 26.12.2019. I received my order, a great handbag, just class!!!, the store quickly sent the order, and comparatively within 25 days I received the goods. Handbag is qualitatively made, there are no complaints only one thanks. All girls and women recommend this seller as honest, fast, conscientious and wish him all the best and with the coming Chinese New Year 2020! .. Health to you and good luck. Russia. Rostov-on-Don. Tatiana. K.
Consistent with the description. Looks like the picture. Recommend.
Small neat handbag
I arrived today and Shi is very beautiful and elegant and frankly I recommend it is a small roast but I love it as well
high quality and highly recommend
As a man, I declare that no shisha understand in handbags. They ordered the spouse for the new year, she chose I paid. The handbag came quickly, seemingly nothing + two packages of free Chinese air. Now let the grandfather from the north (Frost) put 31 under a beautiful Chinese tree, decorated with beautiful Chinese balls, under the light of wonderful beautiful Chinese garlands. And when the first number of the spouse under the Christmas tree will find what she wrote in the letter to our beloved and always desired Father Frost. Be sure to add feedback