We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived in estimated time frame. IS beautiful, exactly as the pictures. Without any defect. No smell. Perfect. -Highlight-very well packed.
Very nice handbag and the color. Good quality air perfect for me
Very strong smell, the color is cheap, not the same as in the photo, but the bag itself is comfortable, many compartments
Beautiful, large and super practical
Everything came very quickly ordered 11.11 came 4.12. Quality is good, all seams are well stitched. As a gift put a rubber band. Thank you very much I liked everything and quickly came
This bag is very small. I should've check the dimensions:)
Looks beautiful, am happy!!
The bag came in 2 weeks. Very satisfied, the bag is beautiful and quality. Thank you store, I recommend
Gorgeous Corresponds to the description and the photo Very beautiful rendering Beautiful finish Really delighted with my purchase I recommend this article and this store Delivery and packaging at the top
great quality good service
I'm very satisfied!
Shipping arrived fast, it is same as description and good quality, recommended store.
Excellent very good
The bag is very pretty, sewn qualitatively
The handbag came extremely neatly packed, inside was an air-inflated package, from the formation of dents. Very beautiful, shiny. In the photo it seems more massive, but in fact very compact, neat: in the world and in a feast! The goods came quickly! I recommend both the product and the store! All level super!
I have a doubt that it is leather but it is well done
Very nice bag, consistent with the photo, not disappointed with my purchase Reasonable price seen the quality
Externally, the bag is good, but the lining broke after 1 week of socks.
It's very nice bag than expected. Thank you.
Bag glitters up looks tandetnie, not worthy of the price.
Very nice bag, super happy with my purchase;) delivered quickly
The goods did not come, opened a dispute. The dispute was closed and noted that the goods were received. The first time I'm dating such a cheat.