We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The only negative-delivery to Kharkov in general stretched for 5 weeks. 9.11. For 7.12. There was no movement of the parcel at all. As a result-the parcel is delivered in time.
Bag-Super! What I wanted! Thank you store! I recommend.
The bag is beautiful, looks stylish, so as not to crumple inside the store put the packages, there was a small smell, but on the balcony for a week with E weathered
The bag is well sized. Although it needs to be ventilated a little. Otherwise, perfect
There was a bag for almost two months and ordered Black, and came Brown.
Thank you very much! Quality is excellent! thanks to the store for the gift!
The bag is cool, to my new fur coat is excellent, many individuals in it, it was exactly a month, packed Super, so as not to crumple inside it lay 2 pillows. Thanks to the store. And also, in the purse was a rubber for hair with a bow, I think it's a shelf, thank you.
In principle, there is a small smell, and so of course not the skin, but you can carry it.
The bag is cute, there is a smell of glue. Inside the lining is hard, but there are many compartments. Came quickly
Bag as in the description. I liked everything, only there was a smell. the night on the balcony and the smell faded.
Delivered quickly))) the bag is a little smaller in size than expected, but in general not bad)))
Good afternoon. Excellent. inside the inflated package, belt and gift.
Very fast delivery, good quality, recommend product and store!
Good roomy bag
The bag is very good and roomy. The store delivered quickly.
Ordered 24.10.19 arrived 04.12.19. The store put a gift. Unfortunately forgot to put the strap to the bag, but it's okay. Quality is good. Thank you to the seller. I recommend.
Color Cool, shape. Lining true "crunch" (, in general, normal.
Everything is OK!
No smell. Everything arranged
A good bag, the size is excellent, the bottom is solid, many compartments, delivery 3 weeks, spent the nail on the bag, the trail was not left, I recommend!
I order this model for the second time, this time my mother. She liked mine, asked herself the same. I use my bag for three months already Daily, nothing broke, not erased. Looks like when buying. Looks very stylish. I recommend for sale!
Very fast shipping. The bag is just a store as a gift put a hair band. The only negative is the unpleasant smell, but it soon disappeared. I recommend✔️
The goods came quickly 12 days. Description Matches. Plus the store put a small prize. Thank you.
Thanks to the store for the bag, in principle everything is fine .. Delivery is two weeks, exactly as in the picture... for such money, why not ..