We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Whole cute separate bag.
The bag is good, well thought it would be more
Buying in September to travel, delivery is fast, faster than I thought. A week or so. Looked small, but the size is right, the color and details are in line with the description, the leather is a bit hard, but it is acceptable, very practical, recommended ~
Very satisfied with a shopping experience! The packaging is very good, the delivery speed is very fast, and the package is received in less than a week. The bag leather is very good, the color is very beautiful, the size is right, you can put a lot of things. More like it is its wooden handle, very design, stylish and simple. I recommend! !
The bag is very beautiful, just like the picture, I just look at this bag at a glance, it really did not let me down, versatile, simple and generous, wooden hand-held is the highlight of this bag is very fashionable! It can be hand-held or slanted, the bag looks small, the actual size is very good, and the size is very suitable. The quality is very good, the leather is a little hard, but I am very satisfied! Delivery logistics is very fast, customer service attitude is very polite, very pleasant shopping experience ~~~
After receiving the bag, I was pleasantly surprised. The quality is very good, the style is very special, the chic is retro, the color is also very like (changed in white), the details and descriptions are the same. The packaging is very careful, there is no damage at all, and the delivery is very fast, 09-16 purchase, received in a week! ! highly recommended! ! ! !
The bag is not big in size, and with the color I lost, it was necessary to take beige, but nothing, until Abkhazia arrived in 23 days, the store a special thank you,
Bag of good quality, perfectly packed, came quickly
I was waiting for this beauty. Flew in 3 weeks. Handles are unmatched. Looks handbag is not cheap. I chose the color beige, although there was a month to choose. Inside three compartments. Included strap.
Packed well, the shape is not spoiled, but 4 points, as the beige color is very yellow
I love it. Good quality for a good price
A good bag looks unusual