We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Walked about 3 weeks. really liked. The size was more than expected
Beautiful, but were strongly bent clasps. Like hands straightened up. Fasteners inside also hang out, let's see how they will be worn.
Earrings are very beautiful. A product made of wood, which pleasantly surprised
Cool earrings, large. Came pretty quickly, threw in the mailbox
I like them very much, same as the picture
Beautiful pendants, as presented in the photo; only the brooch is gold and the photo appears closest to the silver, but it doesn't bother me. They are light and beautiful, very elegant. It took them too long to arrive; Chile took about 2 and a half months approx.
Huge! The picture is small
Somewhat bulky in appearance.
Very nice, very happy
Wooden earrings, let down more for the summer translation of time. Look massive. came for 18 days, to Armavir of the Krasnodar Territory. The parcel is tracked, everything is super.
Really liked the earrings! The upper part is a flat wooden bead, the lower part is made of plastic. Earrings are light. And their size is perfect
Excellent earrings. All as in the description. The goods were sent very quickly, the quality is very good.
I love them!
20 days to get home, I love them
Order from January 9, came to the Post Office in Samara on January 31/via Latvia, an e-mail notification came about arrival/. Re-purchase from this store and again super fast/in other store 55 days went, usually 35/. Seller recommend. Well done! Packing of a doll, carnations are not bent, everything is fine. Purchase satisfied. Of all acquisitions in this store, if I had the opportunity to pre-try on, I would abstain from beige-green, as they outweigh, and most liked those, that in the photo in the upper left corner.
Very cute and quality
Are a little big
Earrings ordered 12.12, 28.01 came to Khabarovsk. Packed perfectly, the quality is also very good. I recommend!
Earrings Super! Everyone asks where I bought such beauty, I share a reference) very neat. Plastic and wood